Privacy Policy

  1. VELOS is an online retailer of women's wear. The company is based at No. 18, Kurundugaha hethkma Elpitiya, Sri Lanka (Postal Code 80400)
  2. This privacy notice provides information about the personal data we process as a data controller, 

The personal information we process include:

 

Names

Gender

Password

Computer IP address

Email addresses

Delivery addresses

Telephone numbers

Last four digits of debit or credit card numbers

Billing addresses

If you go on to make a purchase, you are required to provide your billing and delivery addresses, together with your debit or credit card number. These personal data are saved in your online account, as are the last four digits of the number on your bank card, if you choose to save your card details. This information is processed in anticipation of the contract for sale and in performance of the contract between us.

 

Promotional emails notifying you of sales and discounts are sent when you have given consent to this in your online account. This consent may be easily withdrawn at any time by altering the settings in your account, or hitting the unsubscribe button at the bottom of the email.

The personal data we collect comes directly from you.

 

We do not share your personal information with anyone else. The information you provide are encrypted and kept safe so that any no one can access the sensitive data

Our website uses cookies, which are small files placed on your computer or smartphone hard drive which collect and store information about you. They allow us to recognize your device and store some information about your preferences or past actions. They allow us to respond to you as an individual when you visit our website, tailoring our operation to your needs,

 

Except where the cookies are necessary for the operation of the website, the completion of a purchase, or the provision of security, we obtain your consent before using cookies. They enable the sharing of information with: Google Analytics, Pinterest, Facebook and TikTok for advertising purposes to reach potential and/or existing customers. If you visit our website you might see VELOS advertisements delivered through the above mentioned platforms.

 

Personal data is retained for six months from the last log in to the person’s registered account (or from the creation of the account where there have been no subsequent log ins), except where the data is required for auditing and accounting purposes. Any personal data required for these purposes is retained for six years.

We are committed to protecting your rights to privacy. They include:

 

Right to be informed about what we do with your personal data;

Right to have a copy of all the personal information we process about you;

Right to rectification of any inaccurate data we process, and to add to the information we hold about you if it is incomplete;

Right to restrict or “block” the processing of your personal data;

 

Our details

 

Registered Address : No 18, Kurundugahahethekma, Elpitiya
Hotline : 0772 195 196
Email : velossrilanka@gmail.com

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